Chipotle's CSR

Since taking on a full-time internship in November that sadly for this blog has little connection to food and travel, my bandwidth for writing about these topics has been constrained. Of course, my appetite, both figurative and literal (get it? Literal? I made a double pun!), has not waned.

Chowing down on a puka dog in Hawaii

My internship deals with sustainability and corporate social responsibility communications, and one of my interview questions was, predictably, "What large company's sustainability efforts do you admire?" I say that the question was (or should have been) predictable, but clearly unemployment had hampered my clairvoyance, and I froze, afraid to mention a brand name that had some horrible environmental or social practice known only by true CSR experts. Or worse yet, that I might incriminate one of their clients as a bad example of CSR. Luckily a week-long temp gig a few weeks earlier got me through: I said something about admiring companies that fully integrate sustainability principles into all aspects of their activities, and cited National Geographic's zero-waste policy in their headquarters as an example of an organization expressing its mission -- conservation of the world -- through every little detail of its work.

It occurred to me recently, however, that if someone were to ask me the same question today, I would say Chipotle.

Chipotle's Asian Concept -- CALLED IT

A long time ago on this blog, back when it was still in its infancy and I was figuring out what shape it might take (I say as if I have since figured out what shape this takes...), I wrote about Chipotle's new "Asian concept" that was reportedly in the works.

Specifically I wrote:

Sidestepping the PC-minefield of conflating the diversity of Asian cuisines into one concept, I can see a Vietnamese "inspired" (for all you purists out there) menu that could easily work within the Chipotle model:

Banh mi sandwiches
Bun (room temp vermicelli salad-type dish)
Spring/summer/garden rolls (I'm thinking of the fresh ones, rather than the deep fried ones)

All of these draw upon easy to source local ingredients, can be adapted to suit a variety of diets and food preferences, and can be quickly assembled to order. Oh yes, and they're delicious.

Well ShopHouse has been open for a few months now, and all I have to say is,

CALLED IT.

The basic components of ShopHouse's menu? "Bowls" of protein, veggies, and sauce over your choice of jasmine or brown rice, or chilled rice noodles, and banh mi sandwiches.

Interestingly, despite being almost a year old, that original post has the most hits of any post here, and people still regularly find my blog from searching for "chipotle asian concept."

Apparently Chipotle is not the only one to draw on the mainstreaming banh mi bandwagon, though, as I discovered when I stumbled upon BONMi, just a 10 minute walk down the street from Shophouse. BONMi's website seems to espouse a lot of the same values as ShopHouse: inspiration in Vietnamese/Southeast Asian cuisine of course, but also "locally sourced environmentally friendly products whenever possible", and even similar tones of orange in their color schemes.

Despite emanating from national companies (Denver-based Chipotle and the New York-based JBH Advisory Group), both ShopHouse and BONMi are currently only located in Washington, DC. In another example of eerie similarities, both proprietors have talked about how DC is actually a great city for trying out new food concepts.

The District is an ideal launching pad for the concept, according to [Lynne] Jacoby [a partner in the JBH Advisory Group that has conceptualized the new 40-seat eatery]. "...D.C. is the best place for restaurants to open, believe it or not," she says. "Unemployment is very low here, it's a very eclectic group of people here, and there's a high concentration of educated people..." (BONMi Opens Today In Downtown D.C.)

"As for why ShopHouse chose to debut in the District of Columbia and not in New York City, [ShopHouse's director of concept development, Tim Wildin] explained that D.C. is a better "proving ground."
"There are just hundreds of restaurants in New York City that aren't great, but last," he said, noting that New York City's high population density might sustain an eatery even when the concept isn't exceptional. On the other hand, Wildin said, a restaurant's performance in D.C., a city with a burgeoning food scene but fewer people, might be a better indication of a concept's potential success elsewhere. (ShopHouse, Chipotle's New Asian Spin-Off, Opens In D.C. )

This is one of the few times that, from a food perspective, I feel lucky to be in Washington, DC.

Chipotle's Asian concept

I have yet to read details about Chipotle's plans to launch a quick-service Asian concept (perhaps because there aren't many), but I find this article interesting for how it characterizes and generalizes about Mexican and Chinese cuisine.

3 Challenges Chipotle Faces Launching an Asian Chain

I'm guessing that certain figures of Mexican cuisine, including Top Chef Master Rick Bayless, Diana Kennedy, and those who advocated for UNESCO to recognize Michoacan cuisine as a form of intangible cultural heritage might object to the idea that "Mexican food is pretty simple to execute. You throw together beans, tortillas, a few meats and cheeses, guacamole, rice, and you’re pretty set."

Oddly, she contrasts this to Asian food which "involves a lot more chef expertise, more ingredients, different spices, and more complex dishes that are tricky to keep appetizing-looking in a warming tray — just hit your local grocery store’s hot-deli line or a shopping-mall food court and take a look." Rick Bayless's preparation of mole negro for a recent state dinner at the White House included more than 20 different ingredients and took several days to prepare. That's just for the sauce.

Tice also thinks that quick-service Asian food based on local, organic ingredients faces a greater challenge compared to doing the same for Mexican food. But my guess is that Chipotle will choose those Asian dishes that serve their model well, rather than trying to represent the range or depth of Asian cuisine. Sidestepping the PC-minefield of conflating the diversity of Asian cuisines into one concept, I can see a Vietnamese "inspired" (for all you purists out there) menu that could easily work within the Chipotle model:

Banh mi sandwiches
Bun (room temp vermicelli salad-type dish)
Spring/summer/garden rolls (I'm thinking of the fresh ones, rather than the deep fried ones)

All of these draw upon easy to source local ingredients, can be adapted to suit a variety of diets and food preferences, and can be quickly assembled to order. Oh yes, and they're delicious.

You could even throw pho into the mix, though I would only recommend it for eat-in customers (and squeamish eaters probably wouldn't want the raw beef on the side). Takeaway pho is never a good idea...